Unfortunately, we currently do not offer an exchange service. If you wish to change an item you have ordered, we suggest you return the undesired product following our return policy within 20 days of the delivery date and place a new order for the desired item on our official online store.
Please remember to ensure that the merchandise you return is in its original condition, with tags and packaging included, to ensure a successful return process. Personalized Nahvalur products, however, cannot be returned for exchange or refund.
We apologize for any inconvenience this might cause, and we thank you for your understanding. For further assistance, please don't hesitate to reach out to us at email@example.com.