Frequently asked questions

Our shipping services are designed to get your Nahvalur product to you promptly and securely. Here are the details on shipping times and prices:

For US Domestic Orders:

  • Standard Shipping: Priced at $4.99, this service delivers your order within 5-8 business days. The shipment is handled by the most reliable carrier available at the time. We offer complimentary standard shipping on domestic orders over $70.
  • Express Shipping: For $12.99, you can opt for this faster service which ensures delivery within 2-4 business days. Shipments are managed by reputable services like UPS or FedEx Express.

For International Orders:

  • Express Shipping: We offer express international shipping at a flat rate of $39.99. Delivery times vary by countries, but orders are usually delivered within two weeks. Shipment is fulfilled by reliable couriers like DHL or FedEx Express. We offer complimentary express shipping on international orders over $195.

Please allow for a processing time of one to three business days after placing your order. Once your package has been dispatched from our U.S. distribution center, you will receive an e-mail containing your tracking number.

Keep in mind that couriers may not deliver on holidays. We recommend checking your local's holiday schedule to ensure accurate delivery expectations.

From time to time, we may run promotions that offer complimentary shipping. Details about these promotions will be available on the product page.

All orders are processed automatically, and we regret that we are unable to expedite or delay shipping times. We appreciate your understanding.

Should you have any questions or need further assistance, our dedicated customer service team is just an email away. We're committed to providing a smooth and satisfying Nahvalur experience for you.

We appreciate your interest in Nahvalur products. However, at this moment, we regret to inform you that we are unable to dispatch orders to General Delivery, APO, or FPO addresses. Any orders placed with these addresses will, unfortunately, be canceled.

Moreover, please note that some of our products may have region-specific sales restrictions. This means they might not be available for purchase in certain areas. These restrictions will be highlighted on the final checkout page.

We understand this may be an inconvenience and we are actively working on expanding our delivery capabilities to better serve our valued customers. Should you have any further inquiries or require assistance, please don't hesitate to reach out to our customer service team.

Thank you for your understanding.

Once your order has been processed and dispatched, you will receive an order fulfillment email from us at Nahvalur. This email is specifically designed to keep you informed about the status of your order.

Included in this email will be your unique tracking number and a direct link to the carrier's tracking page. By clicking on this link, you will be able to monitor the progress of your shipment, from our distribution center to your doorstep.

Should you encounter any issues with tracking your order or if you have any additional questions, please reach out to our customer service team. We're here to assist and ensure your Nahvalur purchasing experience is seamless and satisfactory.